Return policy

 

Garrison and Grain – Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Garrison and Grain website and all purchases made through it. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the website.

2. Eligibility

The website is intended for individuals who are at least 18 years old. By using this website, you represent that you are of legal age to enter into a binding contract and meet all eligibility requirements stated in these Terms.

3. Product Information

Garrison and Grain strives to provide accurate product descriptions, pricing, images, and availability details. However, we do not guarantee that all information on the website is free from errors, complete, or up to date.

We reserve the right to correct any errors, update information, or modify product details at any time without prior notice.

4. Order Processing

All orders placed through our website are subject to availability and confirmation of pricing.

If a product is out of stock, unavailable, or if there is any issue with your order, our team will contact you promptly to provide alternatives or solutions.

5. Payment

Garrison and Grain accepts the following payment methods:

Credit/Debit Cards

Bank Transfer

Cash on Delivery (if applicable)

Any other payment methods introduced in the future

For online payment methods, your amount will be charged before dispatch of the order.

6. Shipping & Delivery

We offer local and selected international shipping.

Shipping charges depend on:

Delivery destination

Weight & size of the shoes box

Selected shipping method

Estimated delivery times may vary by location. Garrison and Grain is not responsible for any customs duties, taxes, or additional charges applied by international authorities.

7. Return & Refund Policy

Returns and exchanges are accepted within the allowed timeframe described in our Return & Exchange Policy page, provided the product is returned in original, unused condition.

For size exchanges or change of mind, return shipping charges are the customer’s responsibility.

For defective/wrong items, Garrison and Grain will cover the return shipping cost.

Refunds/exchanges will be processed after inspection of the returned product.

8. Warranty

All Garrison and Grain products come with a 30-day warranty against manufacturing defects in materials or workmanship.

This warranty does not cover:

Damage caused by misuse

Wear and tear

Water damage

Improper handling or storage

Approved claims will be resolved through repair, replacement, or refund—depending on the case.

9. Limitation of Liability

Garrison and Grain’s total liability for any product purchased through our website shall not exceed the purchase price of that product.

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Intellectual Property Rights

All content on this website—including text, graphics, logos, product images, icons, and software—is the intellectual property of Garrison and Grain or its licensors.

No content may be copied, reproduced, sold, or distributed without prior written permission from Garrison and Grain

11. Changes to Terms

Garrison and Grain reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes indicates acceptance of the updated Terms.

12. Contact Information

For any queries regarding these Terms or your order, you may contact us at:

📧 Support Team

Production & Marketing Related Issues  | Sh. Aamir Hayat

WhatsApp.( 03224091478)

Delivery Related Issues

Customer Services Number

Timings 10:00 AM to 7:00 PM :: 03022226111